General Policies
At JAM Chic Boutique, your safety, satisfaction, and sparkle are our top priorities. Please review our policies before your appointment or visit.
📅 Appointments
Appointments are required to ensure availability.
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A non-refundable deposit may be required to book and will go toward your final purchase.
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Please arrive on time. A 10-minute grace period is allowed. After that, your appointment may be canceled or rescheduled based on availability.
👩👧 Age Requirement
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Clients must be at least 15 years old for permanent jewelry services.
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Minors under 18 must be accompanied by a parent or legal guardian.
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A signed waiver is required for all clients.
🛡️ Health & Safety
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We do not offer welding services for individuals with pacemakers or health conditions that may be affected by the process.
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Please inform us of any metal allergies or sensitivities before selecting your jewelry.
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The procedure is quick and painless, but for safety, clients must remain still during welding.
💍 Jewelry & Warranty
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All welded jewelry sales are final — no refunds or exchanges after welding.
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We use high-quality sterling silver and gold-filled materials, but normal wear may occur over time.
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If your jewelry breaks due to a weld issue within 7 days, we will re-weld it at no charge.
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After 7 days, re-welds or repairs may incur a small fee.
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If removal is needed (e.g., medical procedures), re-welding is available for a service fee.
📏 Customization & Sizing
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Customers must approve their chain selection and sizing before welding.
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Once welded, sizing adjustments require cutting and re-welding, which may incur a fee.
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Custom orders or special requests may take extra processing time.
🔁 Cancellations & Rescheduling
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Cancellations must be made at least 24 hours in advance.
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No-shows or late cancellations will result a 50% fee of the service costs.
💳 Payment & Refunds
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Full payment is due at the time of service.
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We accept cash, credit/debit cards, and digital payments.
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All sales are final. No refunds or exchanges once jewelry is welded.
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Gift cards are non-refundable and never expire.
🎉 Group Bookings & Events
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We offer private parties and group bookings with a deposit to hold your date.
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Mobile and pop-up events may include additional location-based fees.
📸 Photography & Social Media
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We occasionally take photos/videos for marketing.
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If you prefer not to be photographed, please let us know before your appointment.
📝 Liability Waiver
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Permanent jewelry is a voluntary cosmetic service.
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JAM Chic Boutique is not responsible for issues related to improper care, sensitivities, or external damage (e.g., snags).
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By receiving services, you agree to release us from liability related to the application or removal of permanent jewelry.