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General Policies
General Policy
FAQs
• Permanent jewelry is a voluntary cosmetic service.
• JAM Chic Boutique is not responsible for issues related to improper care, sensitivities, or external damage (e.g., snags).
• By receiving services, you agree to release us from liability related to the application or removal of permanent jewelry.
• We occasionally take photos/videos for marketing.
• If you prefer not to be photographed, please let us know before your appointment.
• We offer private parties and group bookings with a $25 non-refundable deposit per guest to hold your date. This will be applied toward your group’s total on the day of the event.
• Deposit is non-refundable but transferable if rescheduled at least 48 hours in advance.
• Minimum of 4 guests required.
• Mobile and pop-up events may include additional location-based fees
• Full payment is due at the time of service.
• We accept cash, credit/debit cards, and digital payments.
• All sales are final. No refunds or exchanges once jewelry is welded.
• Gift cards are non-refundable and never expire.
• Cancellations must be made at least 24 hours in advance.
• Customers must approve their chain selection and sizing before welding.
• Once welded, sizing adjustments require cutting and re-welding, which may incur a fee.
• Custom orders or special requests may take extra processing time.
• We do not offer welding services for individuals with pacemakers or health conditions that may be affected by the process.
• Please inform us of any metal allergies or sensitivities before selecting your jewelry.
• The procedure is quick and painless, but for safety, clients must remain still during welding.
• All welded jewelry sales are final — no refunds or exchanges after welding.
• We use high-quality sterling silver and gold-filled materials, but normal wear may occur over time.
• If your jewelry breaks due to a weld issue within 7 days, we will re-weld it at no charge.
• After 7 days, re-welds or repairs may incur a small fee.
• If removal is needed (e.g., medical procedures), re-welding is available for a service fee.
• Clients must be at least 15 years old for permanent jewelry services.
• Minors under 18 must be accompanied by a parent or legal guardian.
• A signed waiver is required for all clients.
• Appointments are required to ensure availability.
• Please arrive on time. A 10-minute grace period is allowed. After that, your appointment may be canceled or rescheduled based on availability.

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